Customer Service

In-stock pieces usually ship within 1–3 business days. Made-to-order timing is shown on each product page.

If your order combines in-stock and made-to-order pieces, everything will ship together when the full order is ready. For split shipping, contact orders@lesbeads.com; additional charges may apply.

For the most accurate fit, visit a local jeweller. You can also wrap a thin strip of paper around the base of your finger, mark where the ends meet and measure the length in millimetres.

Compare it with our size guide, or email contact@lesbeads.com for help.

Avoid pools, baths, showers, perfume, creams and hairspray. Store each piece in its pouch or box and gently restore shine with a specialist polishing cloth.

Read the full materials and care guide.

Email orders@lesbeads.com as soon as possible after ordering. We can update details only before fulfilment begins.

Yes. We offer gift packaging and can include a handwritten note. Add your message at checkout or contact orders@lesbeads.com.

We ship jewellery and home accessories worldwide, primarily with UPS. Available services and prices are shown at checkout for your market.

International duties and taxes may apply depending on the destination.

Sterling silver is a durable alloy containing at least 92.5% pure silver. Les Beads sterling silver pieces carry the 925 stamp.