Customer Service

Materials

Selection of beads and materials used by Les Beads

Sterling silver

Our pieces are crafted from responsibly sourced 925 sterling silver: an alloy of 92.5% pure silver and 7.5% copper, chosen for its strength and longevity.

You can identify sterling silver by its 925 stamp. Our gold finish uses the same sterling silver base, coated with a generous 18-karat gold layer.

Silver naturally oxidises when exposed to air. This is part of the material's character and can be easily restored with a specialist jewellery cloth.

Care guide

Avoid contact with water, perfume, lotions and cosmetics. Remove your jewellery before swimming, showering or exercising.

Wipe each piece with a soft cloth before storing it in its box or pouch, in a cool and dry place.

We offer a repair service for Les Beads jewellery. Contact our client team at contact@lesbeads.com.

Explore silver

Freshwater pearls

We select natural freshwater pearls for their individual shapes, tones and subtle irregularities. No two are exactly alike.

They are cultivated in controlled freshwater environments, reducing disruption to ocean ecosystems while preserving their distinctive organic beauty.

Care guide

Gently wipe pearls with a soft, slightly damp cloth. Keep sterling silver and gold-plated components away from soap and water.

Store them separately in the box or pouch provided to prevent scratching.

Apply creams, hairspray and perfume before wearing your pearls and allow products to dry fully.

Discover pearls

Faceted crystals

Our faceted spheres are made from Italian vetro crystal, selected for its clarity, colour and ability to catch the light.

Each crystal is paired with our ultra-fine 925 silver cord, finished in silver or 18-karat gold. Small variations in tone reflect its artisanal nature.

Care guide

Crystal beads can scratch against sharp or abrasive surfaces. Handle them gently and store them in their pouch when travelling.

Avoid water, perfume, lotions and cosmetics. Make sure your skin is dry before putting your jewellery on.

Discover crystal

Stones

Natural stones vary in colour, pattern and shape. These small differences give every piece its individual character.

Handle them gently and keep them away from water, perfume and cosmetics.

Care guide

Wipe stones with a soft, dry cloth after wearing. Store each piece separately in its pouch to protect it from scratches.